Privacy Policy for Ticketz BV

Effective Date: April 30, 2024

Last Updated: April 30, 2024

Welcome to Ticketz BV. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Ticketz BV platform.

1. Information We Collect

1.1 Information You Provide to Us:

• Account Information: When you create an account, we require certain information such as your email address, name, and password.
• Profile Information: To use certain features, you may also need to provide additional information such as a billing address and credit card information.
• Payment Information: To complete purchases, we collect financial information such as your credit card details or cryptocurrency wallet address.

1.2 Information We Automatically Collect from Your Use of the Ticketz BV Platform:

• Usage Information: We collect information about your interactions with the Ticketz BV platform, including the pages that you visit, the time and duration of your visits, and the search queries you submit.
• Location Information: When you use certain features of the Ticketz BV platform, we may collect precise location data about your trip or event location preferences.
• Cookies and Similar Technologies: We use cookies and other similar technologies to collect information about your browsing activities over time and across different websites following your use of the platform.

2. How We Use Your Information

We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Ticketz BV platform, create and maintain a trusted and safer environment and comply with our legal obligations.

2.1 Provide, Improve, and Develop the Ticketz BV Platform:

• Enable you to access and use the Ticketz BV platform.
• Operate, protect, improve, and optimize the Ticketz BV platform and experience, such as by performing analytics and conducting research.
• Provide customer service.

2.2 Create and Maintain a Trusted and Safer Environment:

• Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
• Conduct security investigations and risk assessments.
• Comply with our legal obligations.

2.3 Provide Personalized Services Offered by Ticketz BV on Third-party Websites and Online Services.

• We may use your information to promote Ticketz BV services on third-party websites and applications.

3. Sharing & Disclosure

3.1 With Your Consent:

• We may share your information at your direction or as described at the time of sharing, such as when you authorize a third-party web application to access your account.

3.2 Service Providers:

• We use a variety of third-party service providers to help us provide services related to the Ticketz BV platform. Service providers may be located inside or outside of the European Economic Area ("EEA").

3.3 Legal and Regulatory Requirements:

• We may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary.

4. Your Rights

You have the right to access, update, and delete your information. You can exercise these rights by logging into your Ticketz BV account or contacting us directly to request the desired changes. Additional rights may be available under local laws.

5. Security

We implement a range of security measures designed to protect your information and continuously improve the security of our platform. However, we cannot guarantee the security of your information transmitted to our platform and any transmission is at your own risk.

6. Changes to This Privacy Policy

Ticketz BV reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Ticketz BV platform and update the “Last Updated” date at the top of this Privacy Policy.

7. Contact Us

If you have any questions or complaints about this Privacy Policy or Ticketz BV’s information handling practices, you may email us at privacy@ticketz.com.